Commuter Eye Privacy Policy
Effective Date: June 18, 2026
Commuter Eye ("Commuter Eye," "we," "our," or "us") provides real-time transit information, commuter-reported alerts, station arrivals, notifications, and related services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Commuter Eye mobile application and related services.
Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Profile photo (if provided)
- User-generated profile information
Location Information
With your permission, Commuter Eye may collect your device location in order to:
- Identify nearby stations
- Display location-relevant arrivals information
- Improve commuter experience
Location access is optional. You may disable location access through your device settings.
User-Generated Content
When you use Commuter Eye, you may submit:
- Transit alerts
- Incident reports
- Service updates
- Comments or descriptions associated with reports
- Uploaded photos or media
Content you submit may be visible to other users of the platform.
Device and Usage Information
We may automatically collect:
- Device type
- Operating system version
- Application version
- Diagnostic information
- Crash reports
- App performance information
Notification Information
If you enable notifications, we may collect and store:
- Push notification tokens
- Notification preferences
- Device identifiers required to deliver notifications
How We Use Information
We use information to:
- Provide app functionality
- Authenticate users
- Deliver notifications
- Display station arrivals and transit information
- Process commuter-submitted alerts
- Improve app performance
- Monitor reliability and security
- Respond to user support requests
- Prevent abuse and fraudulent activity
How We Share Information
We do not sell personal information.
We may share information with service providers that help us operate the application, including:
- Cloud hosting providers
- Database providers
- Push notification providers
- Analytics and diagnostic service providers
Information may also be disclosed when required by law or to protect the rights, safety, and security of users or the public.
Data Storage and Security
Commuter Eye uses commercially reasonable measures to protect information against unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
User Content
Users are responsible for the content they submit through Commuter Eye.
Please do not submit:
- Sensitive personal information
- Confidential information
- Information belonging to another person without permission
We reserve the right to remove content that violates applicable laws or platform policies.
Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain platform functionality
- Comply with legal obligations
- Resolve disputes
- Enforce platform policies
Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw permissions previously granted
- Request information about how your data is processed
Requests may be submitted using the contact information below.
Children's Privacy
Commuter Eye is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13, we will take reasonable steps to remove it.
Third-Party Services
Commuter Eye may contain links to third-party services, transit providers, mapping services, or other external resources.
We are not responsible for the privacy practices of third-party services.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted within the application or on the Commuter Eye website.
Continued use of Commuter Eye after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Email: kfmiran@commutereye.com
Commuter Eye
New York, New York
United States